bloomz
Login
Bloomz for CitiesCities PricingBlog
Your Priorities
Boil-water & weather noticesPotholes & 311 reportsPermits, licenses & program feesCouncil & commission meetingsPublic-records requestsAnswer residents automaticallyNew-resident welcomeAll city use cases
By Role
City Manager & CouncilCity ClerkCommunications / PIOPublic WorksParks & RecreationFinance & UtilitiesEmergency ManagementResidents & FamiliesLocal BusinessesVolunteers & Community Orgs
By City Size
Towns (under 10k)Small cities (10k to 50k)Growing cities (50k+)
Why Bloomz for Cities
Bloomz for Cities OverviewCities PricingWhy switchvs CivicPlusvs Alert-Only Systems
Engage Residents
Branded City AppSmart AlertsAINeighborhood MapsResident ConnectAICity AnswersAISlick Sites for CitiesAI
Run the City
Agendas & MinutesAIPublic RecordsBeHeard 311RecreationCity PaymentsHousehold Import
Build Community
Civic RewardsNeighborhood ChallengesNeighborLiftVolunteer Hours · SoonCities Pricing
Make the Switch
Why switchHousehold importCities PricingWhat's New
Compare Bloomz vs.
vs CivicPlusvs Alert-Only Systemsvs SeeClickFixvs CivicRec / RecDeskvs NextRequestvs CivicClerk / Granicus
Company
About BloomzSecurity & Compliance
Bloomz for Cities›Public Records
Public Records

A public-records request, with a clock, an owner and a status the requester can check.

No inbox-and-spreadsheet tracking, and no calling the clerk to ask what happened.

Residents submit a public-records request through an online form with no login. Bloomz starts a business-day clock the moment it arrives. The request starts at your default department and staff assign it to the right one. The requester gets a private link to check status at any time, with email updates as the request moves.

No-login intakeBusiness-day clockStaff assign the departmentOverdue flagsPrivate status linkEmail updates
City of Fort Meade
Public records request
No account needed
Your name
Tanya B.
What records are you asking for?
Building permits issued on W Broadway St in 2026.
From
Jan 1
To
Sep 30
Submit request

Anyone can ask for records without making an account.

Step 1 of 5: Request, no login
Illustrative screens with demo data
01

Submitted once, assigned by staff, timed honestly

A resident describes what they want and submits, with no account. Bloomz starts a business-day due clock. The request lands with your default department, and staff assign it to the department that holds that kind of record. An hourly check flags overdue requests to the department, or to administrators when there is no department list.

✓
No-login online intake: a request in minutes, from any device
✓
Business-day clock: starts the moment a request is submitted; Monday to Friday, no holiday calendar
✓
Staff assign the department: at triage, from your own department list
✓
Overdue flags: an hourly check notifies the department or administrators
02

A status a requester can check without calling

Every request gets a private link the requester uses to check status without an account. Staff can reply publicly or keep internal notes, change status, reassign the department and log requests that arrived by phone, email or in person.

✓
Private status link: status, due date and public replies only
✓
Public replies and internal notes: kept apart
✓
Log walk-in, phone and email requests: with the channel recorded
✓
Status flow: new, acknowledged, in progress, fulfilled or denied, closed
Private link
for status, with no account
The requester sees status, the due date and public replies. Internal notes stay internal.
Questions we hear

Common questions

Does this make us compliant with our state's public-records law?

Bloomz tracks a due clock you set. It does not give legal advice, and its clock counts business days without a holiday calendar. Your city remains responsible for its deadlines.

Does the clock account for holidays?

No. It counts Monday to Friday. Adjust the due-day count if your rules require.

Are requests routed to a department automatically?

Not automatically. A request starts at your default department and staff assign it to the right one.

Can a requester see internal notes?

No. They see status, the due date and public replies.

Keep exploring

More of Bloomz for Cities

Agendas & Minutes
Publish a meeting agenda once. Bloomz handles the calendar, the documents and the notice.
Explore →
Slick Sites for Cities
Slick Sites for Cities: one control panel for the website and the alerts.
Explore →
BeHeard 311 · Resident Reporting
A pin on the map, and the report lands in one staff queue.
Explore →
See it live

See Bloomz
in your city.

A short call focused on your city's size, your priorities and the systems you use today, not a generic pitch.

One platform. Every resident.
ALERTS. 311. AGENDAS. RECORDS. PAYMENTS. ONE SUBSCRIPTION.
Book Now