Give residents reasons to show up and to help each other.
Staff award points one at a time or for a whole event.
Civic Rewards v2
Residents redeem rewards at local businesses and as utility credits. A business scans or types a coupon code to earn credit, and City Hall applies it to the business's utility bill. Staff can award points, and offers carry a points cost, a Local badge and an optional redemption limit, and residents redeem them with a code at the counter.
Enabled per city
Staff award points one at a time or for a whole event.
Civic Rewards: Businesses Scan the Coupon and Earn Credit
A resident's coupon now carries a QR code. Staff at a participating business sign in to the Bloomz app, scan it on Scan coupons (or type the code), and the business earns the credit the city set on the offer. Where the city takes payments in Bloomz, city billing staff apply that credit to an open bill on the business's linked utility account. A business only uses codes for its own offers and sees the resident as a first name and initial. Offers can also carry a photo, an end date and a per-person limit.
Enabled per city
Staff award points one at a time or for a whole event.
Neighborhood Challenges
Neighborhood challenges with a standings board: residents earn for their neighborhood, and the leaderboard moves as points are awarded.
Enabled per city
A neighbor asks for a hand with a task.
NeighborLift v1
Staff approve neighbors and volunteers first. A resident asks for a hand with a task, an approved volunteer claims it, and points are paid through Civic Rewards when the resident confirms it is done. Staff get an admin console to oversee requests.
Feature switch off by default; enabled per city
Reach the right neighborhood, in the right language, without re-typing.
Upload GeoJSON or KML, or draw each boundary by hand.
Neighborhood Maps
Draw neighborhood boundaries on a map or import the GeoJSON or KML your GIS already produces. Households are placed automatically, and alerts target neighborhoods from the normal recipient picker.
Choose the minimum severity and whether alerts send automatically.
Weather Alerts
National Weather Service severe-weather alerts rebroadcast automatically on every channel, translated for residents, with no manual re-typing.
Cities only
The clerk's, public works' and finance's daily work in one platform.
A neighbor asks for a hand with a task.
NeighborLift: Edit, Repeat and Coordinate
Residents post a help request, edit it, and repeat it weekly. They message volunteers from the request. Coordinators get a hub with an impact report, exports and volunteer hours.
For city accounts with Neighbor Help turned on
Official Channels: Follow Your Officials and Councils
Each elected official can have a channel that residents follow. Council channels let several members post, with the lead approving each post.
Enabled per city
Launch Pad: A Start Screen for Residents
A wheel of city services and three shortcuts the city chooses. Residents can edit it to fit what they use most.
Enabled per city
Order the items and attach documents to each one.
Agendas & Minutes
A clerk can import past agendas and minutes from the old website, and archived meeting documents are searchable. Publish an agenda or approved minutes once. Bloomz creates the calendar entry, lists the documents and notifies subscribed residents, translated, with recurring meeting schedules and a livestream link.
Enabled per city
Order the items and attach documents to each one.
Agendas: Watch Each Item in the Recording, and Live Bookmarks
When the clerk presses Start Meeting, every agenda item, motion and consent item is timestamped. Add the meeting's Recording URL, such as its YouTube stream, and each one gets a Watch from here link on the public meeting page, in the member view and in the minutes. A one-tap Bookmark marks any other moment, and bookmarks and motions show on a timeline after the meeting, never closed-session items. Bloomz does not host the video.
Part of Agendas & Minutes
Order the items and attach documents to each one.
Agendas: Document Templates and New-Submission Alerts
Keep standard templates for resolutions, ordinances and your own documents. Staff adding or submitting an agenda item pick the document type and start from the template, with meeting details filled in. The clerk is alerted when an item is submitted, and the alert opens the review queue.
Part of Agendas & Minutes
Anyone can ask for records without making an account.
Public Records
A no-login intake form, a business-day due clock, assignment to a department by staff, an overdue sweep and a private status lookup for the requester.
Enabled per city
Sample data. Staff estimate the cost from staff hours and the requester pays a deposit before work starts. The final cost follows the hours actually spent, and the records are released after the balance is paid. Switch views to try it.
Public Records Fees: Deposit, Final Cost, Balance Before Release
Staff estimate a request's cost from staff hours, using an hourly rate per department plus flat charges. The requester pays a deposit (50% by default) before work starts, staff set the final cost from the hours actually spent, and the balance is paid before the records are released: online in Bloomz Payments with a Bloomz account, or at the counter. Staff can waive a fee, refund or credit a deposit that was more than the final cost, and the response clock pauses while the city waits on payment. Staff are also alerted to every new request.
Part of Public Records, switched on per city.
Anyone can ask for records without making an account.
Public Records: Automatic Acknowledgement, Request-Log Import and a Records Officer Role
Turn on automatic acknowledgement and every requester is emailed your message straight away, with the due date and the status link, and the request moves to Acknowledged. Bring in the requests you already track from a .csv or .xlsx file, with a preview; duplicates are skipped and nobody is emailed. Each request shows its projected amount, deposit, final amount and dates, and a Public Records Officer can run the queue without full admin rights.
Part of Public Records
Facilities & Rentals: Paid Rentals for Outside Groups
Rent rooms, pavilions and fields to outside groups. A group requests a rental from a public form, uploads its insurance certificate, signs the agreement online, and goes through the approval steps the space needs. Fee schedules produce a quote and deposit and balance invoices, and weekly series such as every Tuesday until June are approved together, with a conflict check for each date.
Switched on per city
A resident sees this month so far, water by 6-hour block and an alert in their own language, by push, text, email or voice call. They can mark it seen, report a problem, set goals, use away mode and add co-recipients.
Utility Insights
Bills show trash and solar credit lines and support septic accounts. Residents see power and water use, bills and a monthly home report, and get alerts for leaks, bursts, stuck appliances and high use. Staff get staff-only alerts for stopped meters, vacant-home use, feed gaps and tampering, a ranked at-risk list, cases, staff-written alerts with a preview for each channel, bill reconciliation and a rule preview before a change saves.
Add-on module, priced by the number of meters monitored
A resident chooses what needs attention.
BeHeard 311
Residents report a problem with a map pin and a description, staff triage it and assign the department, and residents get status updates in a thread. Residents can also browse public issues and their own reports and file a concern.
Paid and free programs show how many spots are left.
Recreation
Paid programs with atomic capacity and waitlists, rosters for staff, and facility booking with an approve or decline flow.
Enabled per city
Permit fees, facility rentals, registrations and service statements in one list, each payable from the same place.
City Payments
Residents link a utility account, see each bill with a Pay button, and pay by card or bank in the app or as a guest. Staff import bill runs and export payments, and trash and solar credit lines show on the bill. A city can offer an app savings discount, with an engagement report and a credits file for staff. Utility service accounts and statements sit on the household. One ledger for permits, licenses and fees, with no per-resident charges.
Sample data. One Pulse for the whole city, rolled up across every department that has Pulse (Premium), including ones nested under another department or a neighborhood. Pick a department to drill in. Try it.
Pulse for Cities: Your Departments in One View
Bloomz Pulse for Cities: a city's Pulse rolls up every department that has Pulse (Premium), including departments nested under another department or under a neighborhood, with collections by department (collected, outstanding and past due) matching the city's own Payments summary. A department admin sees their own department only.
For Bloomz for Cities with Pulse (Premium)
Getting a city live from the records it already keeps.
Use the utility or parcel register the city already has.
Household roster import
Your parcel or utility register becomes households, residents and neighborhood placements, with a dry-run preview first. Checked live with the City of Fort Meade, FL.
The website, news, meetings, calendar and documents work without an account.
Branded city app
Your city's own app in the App Store and Google Play, with a no-login public mode for the website, news, meetings, calendar and documents. Live with the City of Fort Meade, FL.
Common questions
Are all of these available to every city?
Everything marked Shipped or Available is built and live in the product. Several modules are switched on per city, so ask which ones your city has enabled.
What can residents and coordinators do in NeighborLift?
Residents post a help request, edit it, repeat it weekly and message volunteers from the request. Coordinators get a hub with an impact report, exports and volunteer hours.
Can we charge for public-records requests?
Yes, where your city turns on records fees. Staff estimate the cost from staff hours, take a deposit before work starts, set the final cost from the hours spent, and collect the balance before the records are released, online in Bloomz Payments with a Bloomz account or at the counter.
Is Utility Insights part of the base platform?
No. It is a separate add-on module for Bloomz for Cities, priced by the number of meters monitored. Ask for a quote sized to your meter count.
Where do I start if my city is new to Bloomz?
Most cities start with the household import and alerts, then add modules. See the Switch to Bloomz page for the launch plan.
See it on your city's own data.
A short call to walk through the modules your city cares about and what is switched on.