Staff award points to residents with a reason they write, so the record says why. NeighborLift also awards points when a neighbor confirms that a help request was completed. Residents see their balance and their history in the app they already use for alerts.
Create an offer with a title, a description, a photo, a points cost and a Local badge, switch it on or off, and optionally set an end date, a total redemption limit and a limit per person. Residents browse the active offers and redeem for a coupon with a short code and a QR code. City staff can still look a code up and mark it used.
The city lists each participating business and links its staff, who sign in to the Bloomz app as ordinary members. On Scan coupons, they scan the resident's QR code with the phone camera, or type the code, and mark it used. An offer can carry an amount the business earns per use. Where the city takes payments in Bloomz, city billing staff apply the business's credit to an open bill on its linked utility account.
Staff award points one at a time or for a whole event.
Staff award points, and NeighborLift awards them when a help request is confirmed. Other activity does not earn points on its own.
No. A resident redeems points for an offer and gets a code to show. Points are never applied to a resident's bill or paid out as money.
Yes, where the city takes payments in Bloomz. When an offer carries a business credit, each code the business uses adds that amount to its balance, and city billing staff apply the balance to an open bill on the business's linked utility account.
Only to scan coupons themselves. Business staff sign in as ordinary Bloomz members and the city links them to their business. A business that does not sign in can still have city staff verify codes for it.
It sees the resident's first name and last initial, such as Grace O., and the offer. It never sees the full name or the resident's other activity.
A short call focused on your city's size, your priorities and the systems you use today, not a generic pitch.